Using the Web Store
What is a Web Store?
This Web Store is a hosted online payment center.
Districts may place payment items in this Web Store to
provide a convenient way for people to make online
Do I need an account to use the Web Store?
You do not need an account prior to using the
Web Store. Type your email address when prompted and
New Customer. You will create a password after
entering your billing information. For future Web Store
payments, enter your email address and password when
prompted and select Returning Customer. Your
information will be remembered from your first purchase.
If you forget your password, click Password
Reset under the Services menu on the left hand side
of the screen.
How do I make a payment or purchase an item?
How do I pay for multiple items?
- Click a category button on the homepage or select a
group from the "Browse" menu on the left side of the
- Select the item you wish to purchase (if applicable).
- Enter requested information.
- Select Buy Now.
- Select Go to Checkout or Continue
- If this is your first purchase in the Web Store, enter
the email address where you want your receipt sent
and click Sign In.
If you are a returning customer, enter the
password you established on your first visit and click
- Complete billing information.
- Verify information and click Complete Order.
- View and Print Receipt (if desired).
- Click Log Out on bottom left.
To make payments for multiple items with the same
checkout, select Continue Shopping
page and select additional items.
I have changed my email address. How do I change it
on the Web Store?
Select My Account
from the menu at left. Login
with the "old" email address and password. From the next
screen you may edit your email address and/or password.
Is the Web Store secure?
The Web Store is hosted by RevTrak, Inc.
a leader in
the credit card payment processing industry for K-12
School Districts and City Governments. RevTrak employs
most current security techniques to keep your payment
information secure according to PCI Data Security
What if I need a copy of a receipt from a previous
Choose My Account under Services on the left of
your browser. Enter your email address and password
prompted. Choose View Past Orders, select the
correct order, and print your receipt.
How will I know the payment was accepted?
The final step of your checkout process produces a
printable receipt. A confirmation email/receipt is also sent
immediately to the e-mail address you provided during the
payment process. You may review past orders/receipts
at My Account page under the Services menu on
the left navigation bar. Approved payments appear
instantaneously in the listing.
Credit Card Information
Debit Card Users:
Many banks "reserve" the amount you charge for each
attempted payment, even if the debit card is declined.
the money will not be withdrawn from your account, a
reserve will prevent you from making other withdrawals for
several days and MAY create an overdraft.
Does the system store my credit card number?
No; for security reasons the system does not store your
credit card number. The option to pay with a previously
used card is made possible using securely encrypted
tokens. The process of using secure tokens is an industry
best practice in keeping with the stringent requirements of
the Payment Card Industry Data Security Standard.
My credit card was not accepted.
We accept Discover, Visa or MasterCard (debit, credit or
check card). If your payment is not accepted, you will
receive an error message from the card processing service.
Review the information you entered for the card
number, type and expiration date. If entering your
information correctly did not resolve the error, and you do
not understand the error message, call the number on the
back of your card. Your card company should be able to
view the error message and explain why it was not
Who do I contact if I have a question about a
This Web Store also has a convenient Contact Us form (see the left navigation
bar) for after-hours questions about using the Web Store.
Questions submitted through this feature are
forwarded to the appropriate departments.